Thought Leadership
This is a compilation of blog posts, articles, and presentations focused on Product Operations and the practical implementation of frameworks, methodologies, and best practices. You'll also find a link to the One Brave Explorer blog. If you're an outdoor enthusiast, like me, I recommend giving it a read.
One Brave Explorer Blog
ONE BRAVE EXPLORER BLOG
One Brave Explorer is a personal reflection of my experiences and the objective preparedness it takes to embark on the great outdoors as a solo female traveler. I believe we can learn everything we need to know by watching, listening, sensing, and being present in the woods or on top of a mountain. Nature has the amazing ability to push us to places we never imagined we could go.
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THE FIRST 90-DAYS FRAMEWORK FOR PRODUCT OPERATIONS'
The First 90-Day Framework is a failproof guide for navigating your first days in a New Product Ops role. Whether you’re an expert or a newcomer, following this blueprint will deepen your understanding of the organization, its teams, and the critical programs. By maximizing your efforts and focusing on high-impact initiatives and tasks, you’ll accelerate your journey to becoming a Product Ops master.
A STEP-BY-STEP GUIDE FOR IMPLEMENTING A CUSTOMER FEEDBACK MANAGEMENT SYSTEM
This article goes in depth, providing step-by-step instructions for building a customer feedback management system within your organization, including how to:
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Define your customer feedback strategy and plan.
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Identify sources of customer feedback to determine what you have at present and what you'll need in the future
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Build repeatable processes to gather, aggregate, and garner insight from customer feedback​
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Drive adoption by making data accessible to your teams
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Leverage customer feedback to solve high value problems
JOIN USE LIVE AT THE PRODUCT OPERATIONS SUMMIT IN SAN FRANCISCO
On September 4th and 5th, you can get in a room with product ops experts as they share case studies, best practices, and common challenges to help you keep up-to-date with the latest industry trends and innovations and accelerate in your career. I'll be presenting
Case solved: Top product management pain points solved by product operations