Product Operations Consultancy
Maximize the impact and output of your teams through optimization of standard operating procedures (SOPs) and jobs to be done. Our adaptability-first promise ensures that solutions are grounded in solving your organizations' unique business needs.
Our partnership starts with in-depth needs analysis to get to the root of issues that create friction in your organization. From there, feasibility of solutions are considered and optimal design selection is determined by best fit and highest probability of implementation and adoption success because change can come with resistance.
Our implementations help organizations foster a culture of continuous adaptability and learning by honoring those individuals that rely on streamlined processes and tools to excel in their roles.
SERVICES
COMMON IMPLEMENTATIONS
Product Development Lifecycle (PDLC) Design and Implementation
Product Lifecycle Management Frameworks lay the foundation for teams to experience flow in their roles. Through implementation of repeatable processes and adoption of universal tool sets, teams experience reduced friction as they release features and products to customers. Teams that undergo PDLC implementations release more and release better.
Roadmap Process and Format Optimization Exercise
Roadmaps are the most common artifact that Product Management teams produce, however they often lack strategic focus and processes for creating and maintaining them are broken. With optimization of processes and tools, roadmaps can elegantly tie back to product strategy and company-wide objectives and stop hindering innovation. Further, by reducing manually created ad-hoc formats, Product Managers and teams can focus on providing value to customers.
Objective and Key Results (OKRs) Model Development and Execution
Often tied to portfolio-wide prioritization, OKRs are a practical metrics' implementation that help to align the work of individuals and teams to company-wide objectives. Clear objectives lend to radical focus and increased buy-in, as they help to point a clear mental map of what matters most to the organization and how each individual and team is contributing to reaching those goals.
Data and Analytics Strategy Development and Implementation
A modern data foundation is a prerequisite for sound business and product decision making. Through implementation of a holistic data strategy, you will improve your teams' data literacy while empowering them to make objective decisions with confidence. Teams that undergo data strategy implementations make sound decisions faster.
Portfolio Prioritization Framework Architecture and Process Application
One of the most common pain points for teams is ambiguity in prioritization. Without clear company objectives and portfolio-wide prioritization guidelines, team resources are rarely focused on what matters most to the organization. Teams that undergo portfolio prioritization implementations gain radical focus and deliver solutions that align with what matters most to the organization.
User (Customer) Feedback System Design and Implementation
For any Product Organization, customer feedback is gold. However, speaking to customers often gets crowded out of hectic schedules unless it's build into the processes, systems, and tools that teams use on a daily basis. With implementation of a user feedback strategy, interfacing with customers is built into streamlined repeatable processes. Customer feedback data is surfaced in consistent reports and tools. What results is deep customer empathy and building features and products that speak to their needs.
Knowledge Base, Standardized Documentation and Template Generation
Optimizing workflows for Product Managers is one of the most impactful ways that Product Operations proves its value. Through the development of standardized resources and training materials, consistency, confidence, and focus improve. Teams can focus on providing value to customers when they have increased clarity in their roles.
Team Talent Audit and Structured Onboarding and Development Program
An efficient and streamlined onboarding process followed by ongoing training and development ensures that each team member is effectively integrated into the organization and is set up for success in their role. Teams that undergo talent development implementations experience Increased productivity and morale and decreased time to value. Employee retention also increases.
Let's Connect
If you're interested in working with us, please submit the inquiry form with your business email and we'll get back to you to set up a complimentary 15 minute introductory consultation to align on a path forward.